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Scope
Fair Go privacy policy scope
This policy covers the Fair Go website, account access, registration, promotional activity and contact with 24/7 live support. The legal operator, privacy contact and detailed processing arrangements are not published on the official site, so check the current policy before submitting personal information.
Updated: 14 October 2026.
Information
Information Fair Go may handle
| Website activity | Information involved | Purpose and handling |
|---|---|---|
| Browsing the website | td: Requested pages and technical connection details may be involved; the exact fields are not published on the official site. | td: Used as needed to provide the website; storage and access arrangements are not published. |
| Registration and login | td: Details entered when creating or accessing a Fair Go account. | td: The specific data collected and how it is used are not published on the official site. |
| Support conversations | td: Information you choose to provide to 24/7 live support. | 24/7 live support |
| Promotional activity | td: Information connected with offers or promotional participation. | td: The categories collected and any sharing arrangements are not published on the official site. |
| Cookies and similar tools | td: Cookie or device information, if these technologies are used. | td: Current cookie details and controls should be checked in the official policy and your browser settings. |
Only provide information needed for your account or support request. Do not share passwords or other confidential details in an unnecessary message.
Use of information
How Fair Go uses information
- Provide and operate the website and account features.
- Respond to questions through 24/7 live support.
- Administer promotions and related account activity.
- Protect the service and meet applicable legal obligations.
The available brand information does not identify specific third parties, advertising partners or service providers. Check the current policy for sharing details and legal bases.
Cookies
Cookies and browser choices
The official site does not publish a complete list of cookies, storage technologies or retention settings. Use the current Fair Go policy and your browser controls to review available choices.
Your browser may retain history, cached files or other local records independently of Fair Go. These are managed through your device and browser settings. Browser settings for available controls and removal options.
Storage and security
Storage, security and retention
Information may be stored or processed by Fair Go or service providers involved in operating the website. The storage location, provider names and international-transfer arrangements are not published on the official site.
The available brand information does not state specific security measures or fixed retention periods. Review the current policy for details about access controls, protection and deletion.
Sharing
Disclosure and external services
The official site does not publish a complete list of organisations that may receive information. Any disclosure details, including service providers or legal recipients, should be confirmed in the current policy.
Following an external link or using another organisation’s service is subject to that organisation’s own privacy terms. Check those terms before sharing information.
Security
Keeping information secure
Protect account and support details
Use a strong password, keep login details private and provide personal information only through the official Fair Go website or its stated support channel. Specific security controls are not published.
- Do not share your password or one-time security code.
- Keep account recovery details private.
- Check screenshots for personal information before sending them.
- Keep your browser and device updated.
Retention
Retention and deletion
| Information type | Retention or control |
|---|---|
| Account information | td: The retention period is not published; ask Fair Go through the current official contact route. |
| Support information | 24/7 live support |
| Technical records | td: Storage and deletion depend on the relevant systems; no fixed period is published. |
| Promotional records | td: The applicable retention period is not published on the official site. |
No fixed retention period is stated in the available brand information. The current official policy should explain when information is deleted or anonymised.
Your options
Privacy choices and requests
You can review the current Fair Go privacy policy, limit the information you provide, manage browser settings and contact Fair Go about a privacy concern through the official route.
Australian visitors can ask about information held about them and request correction where appropriate. The available brand information does not publish a privacy email address or detailed request process. Privacy request guidance for the current process and applicable Australian requirements.
More information
Related Fair Go information
Fair Go privacy policy for Australian players
What this Fair Go privacy policy covers
The Fair Go privacy policy sets out how information may be collected, used, stored and disclosed when Australian players visit the website, register, log in, use promotions or contact 24/7 live support. The exact categories of personal information are not published in the available brand information.
The legal operator, privacy contact, storage location and retention periods are not published on the official site. Check the current policy before providing personal information.
Fair Go data protection and collected information
Information may be provided during registration, login, promotional activity or support conversations. Technical details may also be handled when the website is used, but the specific fields and collection methods are not published.
Cookie use, browser storage and related technologies are not fully described in the available brand information. Review the current policy and browser settings for applicable choices.
How Fair Go privacy works
Information may be used to operate the website, manage accounts, respond through 24/7 live support, administer promotions, protect the service and meet legal obligations. The current policy should confirm the precise purposes.
Specific service providers, technology suppliers, payment services and other recipients are not identified in the available brand information. Check the official policy for disclosure categories and safeguards.
Storage, security and retention
Fair Go data protection details should explain how personal information is protected from unauthorised access, loss or misuse. The exact technical and organisational safeguards are not published on the official site.
The available information does not state how long account, support, technical or promotional records are kept, where they are stored or whether they leave Australia. Review the current policy for those details.
Your privacy choices in Australia
Australian visitors may contact Fair Go to ask about personal information, request correction or raise a concern, subject to applicable requirements. The correct contact route and response process are not published in the available brand information.
Before making a request, check the current Fair Go privacy policy for contact details, identity checks and response steps. Keep copies of correspondence and avoid sending unnecessary sensitive information.
Fair Go services are intended for adults aged 18 and over. Before registering or sharing information, review the current privacy policy and keep your username and password secure.
